homeohouse Statement of Privacy


homeohouse is committed to protecting the privacy of your personal information. This privacy statement applies to the network of homeohouse Web sites and services that display the homeohouse logo or trademark, or are located in the homeohouse domain.

Collection of your Personal Information

homeohouse explicitly asks when it needs information that personally identifies you ("personal information"). We will collect such information when, for example, you request information about homeohouse services, you enter a sweepstakes or respond to a survey on a homeohouse site, or you subscribe to a homeohouse service. personal information we collect can include your e-mail address, name, address, date of birth and telephone number, as applicable. homeohouse also may ask for demographic information.

As a part of homeohouse services, providers/consultants will also choose to store information about their customers on homeohouse's servers. homeohouse will use customer information only as necessary to provide the services they have requested. homeohouse will not use their customer information for the purpose of sending unsolicited commercial e-mail.

Use of your Personal Information

homeohouse and our affiliates and service partners use your personal information to operate the homeohouse sites and to provide the homeohouse services you have requested. The information is also used to communicate with you regarding your homeohouse accounts by sending out periodic communications that are considered as essential to the operation of the service.

We use your e-mail address to respond to incoming service and support requests from you, to collect customer feedback, customer satisfaction surveys, sweepstakes notices, and other service informational mailings.

We ask for your postal address because some of our services require a mailing address so that we can completely perform the service.

homeohouse may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on homeohouse, homeohouse or the site; (b) protect and defend the rights or property of homeohouse; homeohouse, the site or the users of homeohouse; or (c) act under exigent circumstances to protect the personal safety of homeohouse employees, users of homeohouse products or services, or members of the public.

Personal information collected by homeohouse may be stored and processed in the United States or any other country in which homeohouse or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. homeohouse abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Sharing your Personal Information with Other Companies

Except as otherwise described in this statement, homeohouse will share your personal information with other companies only with your consent. For example, when subscribing to a service which involves a third party to facilitate the service, your personal information will be shared.

We may occasionally hire other companies to provide limited services on our behalf, such as providing customer service, performing statistical analysis of our services, or providing other essential elements of the site. We will only provide those companies the personal information they need to deliver the product or service. They are required to maintain the confidentiality of that information and are prohibited from using that information for any other purpose.

Control of your Personal Information

As part of your participation in any of the homeohouse services, homeohouse allows you to elect to receive certain information and e-mail from homeohouse and its service partners. There are two types of information sent to homeohouse, customers: 1) account specific information; and, 2) promotional and customer feedback information.

Account specific communications include information that is essential for the homeohouse services to operate properly. This includes the initial welcome mail describing features and guides to a particular service. It also includes any communications describing any changes or updates to a particular service or billing schedule. Because account specific communications are essential to providing the customer with the most current information on homeohouse services these types of communications will be sent to all homeohouse customers when appropriate. These types of communications are considered an essential part of the service for which you have signed-up and you will not be able to unsubscribe from such mailings.

Promotional and customer feedback information includes information about products and services from homeohouse or our partners, special promotional offers, sweepstakes, contests, and/or customer surveys. You have the ability to opt-in or opt-out from receiving this type of information. You also have the ability to change your contact preferences at any time, either by changing your contact preferences on the homeohouse site, as described in the next section, or by following the unsubscribe instructions provided in each mailing.

Access to your Personal Information

You may update, edit or delete the personal information you have shared with homeohouse, or change your contact preferences, at any time when you are signed in to the homeohouse Web site, from within the profile page by following the instructions outlined below.

1. From the homepage, log into your account by entering your E-mail address and password.
2. From the profile page, click the "Edit profile" button.
3. Follow the instructions to modify your account details and save.

If you have difficulty modifying any of your information, please send e-mail to privacy@homeohouse.com to receive further assistance.

Security of your Personal Information

homeohouse is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store personal information you provide on computer servers with limited access, that are located in controlled facilities. Additionally, we store your consultancy communication with your customer in encrypted form. Further, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Use of Cookies

To make it easy and convenient for you to login to our services, the homeohouse site requires you to enable cookies to utilize our services.

A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same homeohouse Web site, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to fully experience the interactive features of the homeohouse Web site or other Web sites you visit.

Links to homeohouse Partners and Other Sites

homeohouse sites contain links to other web sites such as PayPal etc.. You should carefully examine the privacy statements of sites linking to or from homeohouse before providing any personal information to those sites. Personal information that you choose to provide to other web sites will be subject to the privacy policies of that specific web site. homeohouse is not responsible for the privacy statements or other content on Web sites outside of the homeohouse family of Web sites.

(Last updated: January 2012)

Homeohouse © 2012